OUR REFUND AND RETURN POLICY
Our online policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. As company policy our stores have a separate returns policy to online.
Eligibility for Returns or Refunds
To be eligible for refund or return:
There are certain situations where only partial refunds are granted:
Information of your refunds
Return by post
- Post your item to: Adlemi Ltd Paco, Bandon Business Centre, Lauragh Industrial Estate, Bandon, Co. Cork, Ireland.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Contact us for details.
- We are sorry but under normal circumstances, we do not refund you for the postage costs for the original shipping or the return. As we are a small company who want to keep our prices affordable we, unfortunately, cannot cover the postage costs for any items that need to be returned to us. We are sorry for any inconvenience this may cause.
- If you have bought a garment from a store and wish to return it you must take it to one of our Paco stores for an exchange/credit note. We do not give out refunds for store bought items through our online system.